Reviews
Great service (& knowledge) at a fair price! My elderly parents AC went out during a recent heatwave. I called Frank and he got someone to their house that same day. The quick diagnosis was their AC Condenser went out. I was provided several options from least to most expensive and the pros/cons of each. Their 25 year old system used an older refrigerant, and they might be able to find a used condenser to get them by but it would be patching a 25 year old system. After weighing the options we decided to go with a new system. While I’d say the price was very good, that was not my reason for choosing them. I wanted a company that would be there not only for the install, but down the road should I have any issue or need service.
They were very accommodating on an install date and the project was finished well inside the expected window. Once the job was started they worked continuously on my project until it was done. (In the past I’ve had contractors start a job and then be absent for a few days and then back on your job, not the case here).
On installation day, Fernando, removed the old unit and installed the new unit. They were very thoughtful of cleanliness, and took great care to ensure the unit was airtight to the existing duct work. When the job was done, they explained the operation and confirmed that everything was working well. The workspace was cleaner after they left then before they came.
We live in an area with several contractor options. Many of these tend to be impersonal transactions. With Climate Matters, I feel like I now have an HVAC “partner” that I can rely on when my furnace or AC unit has issues. Thank you Frank and Fernando
Jon L. – San Jose, CA
Wow!!! What great service! We had a new A/C unit installed before we moved into The Bay Area two years ago. On Friday when I came home my wife said the A/C wouldn’t work. I called our contractor, Jay Michael Johnson Construction, and he said he would contactFrank at Climate Matters , the installers. Frank contacted me this morning and sent Fernando to check out the problem. He checked everything, and found that two wires he’d shorted and caused a relay to go out. Fernando went and got a new relay, and now we are working once again.
Thank you Frank , for the fantastic service, and sending Fernando to help us. I can see why Jay uses your company, because you are incredible. THANK YOU!!!
Dick K. – Los Gatos, CA
Great service and knowledge. Frank was quick to respond to my commercial building issue and fixed the problem immediately. Have now used him for my home remodel and was impressed with how smooth and quickly the job went and for a very competitive price. I highly recommend this company.
Constance B. – Sunnyvale, CA
Great service and knowledge. Frank was quick to respond to my commercial building issue and fixed the problem immediately. Have now used him for my home remodel and was impressed with how smooth and quickly the job went and for a very competitive price. I highly recommend this company.
Sheldon C. – Santa Clara, CA
First hot day, my AC goes bang. I called Frank the next morning. He knew what the problem was by a phone description. When he came, he had the part in his truck and it was all fixed in 15 minutes. It’s nice to deal with a guy who knows what he’s doing.
Jakob H.
